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| Program Date: 06/04/2009 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
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Speaker:
Warren Graham is nationally renowned as an expert of day to day library security procedures. He has been a security professional for twenty-five years and he spent the last seventeen years as the Security and Safety Manager for the Public Library of Charlotte and Mecklenburg County, developing and overseeing their program. He retired in August of 2006 to establish Warren Graham Training and Consulting. Warren has traveled across the United States helping libraries of all sizes acquire a sense of really controlling their work environment. Unlike other security consultants, Warren actually worked in a library, so he is well aware of the problems the front-line, professional librarian experiences on a daily basis. Developing his techniques for handling difficult situations and patrons through the years of facing myriad security situations, Warren knows by his own experience what works and what simply does not. His "real world" approach and strategy, grounded in much trial and error, will quickly give your staff a sense of empowerment and put you well on your way to doing all you can to develop a practical, workable, security program. | |
| Program Description: Join Warren Grahm, retired Security and Safety Manager for the Public Library of Charlotte and Mecklenburg County for a lively discussion of security in the library. This workshop will include: Here is what past attendees have had to say about Warren's program. "Warren knows public libraries and our patrons. He established his credibility in record time and kept our attention with practical advice, laced with plenty of humor. Most importantly, we were able to apply his principles the next day. Staff is still raving about Warren's excellent workshop!" Bill Nelson, Director Natrona Public Library, Wyoming "Warren Graham speaks about a difficult topic - library security - using humor and practicality. Our staff was able to use his suggestions the very next day to handle patron situations with more confidence and authority. Warren is a wonderful presenter who reinforces the techniques he shares by involving staff in fun but enlightening role playing situations. His suggestions and information will greatly help everyone in dealing with situations we all face every day - in the library and beyond." Carol Mueller Southfield Public Library | |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 5 | |
| Enhanced Member Cost: $ 30.00 [Join Waiting List] | |
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Location: SERLS Offices 252 W. 13th St. Wellston OH, 45692 |
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